ACS Home Care Services Recognized for Quality Service
Home Care Pulse®, nationally recognized as the home care industry’s leading satisfaction management firm, recently recognized Apostolic Christian Skylines Home Care as a Provider of Choice. This recognition is based on the results of monthly phone interviews conducted with selected samples of our clients in which they rate us in areas that include on-time arrival, knowledge and compassion of our caregivers, the quality of communication with our office staff, our services being provided as promised and the overall quality of the care we deliver. They also provide feedback on what we’re doing well and where we could improve.
Brandee Cowley, RN, Director of Home Care Services, said, “We are proud of this recognition from Home Care Pulse and to be the only home care agency in the Peoria area to receive it. We view our clients’ honest feedback as a gift that we use to keep doing what is working for them and to make changes where we can be better.”